Digital Traffic Manager, DCU (Leeds)

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Job Summary

Reference DCU0016
Location National HQ - Leeds City Centre
Salary Competitive 
Hours 37 per week
Closing Date 25 May 2020 at Midnight

Job Title: Digital Traffic Manager
Reports To: Digital Content Director, DCU
Department: DCU (Leeds)

DEPARTMENT DESCRIPTION
The recently-created Digital Creative Unit (DCU) is the engine room for C4’s digital acceleration strategy, with the mission to create, adapt and distribute brilliant content across the
key social media channels. We work very closely with key people and departments within C4 to make this a success.

The DCU is based in C4’s new National HQ in Leeds and is a key component of C4’s regional strategy, creating creative job opportunities outside London and expanding the diversity of the
company’s creative contribution.

JOB PURPOSE
In order to generate high volumes of world class social media content we need a brilliant Traffic Manager to manage the smooth running of schedules and workflows. The successful applicant
will be a core part of our growing team.

You’ll own the schedules and prioritisation for a variety of creative projects within the team. These might include social media content, advertiser-funded content or commissions. Working
with our producers and leadership team to make sure everyone stays on track. It goes without saying that you’ll be obsessive about timelines, great with a spreadsheet and used to keeping people to deadlines and prioritising workloads.

The Traffic Manager needs to be exceptionally well organised with a flexible, proactive approach. Able to work with the team to find solutions to schedule issues but not afraid to keep us
on our toes!

This role will be based in the Leeds office and the job holder may be required to liaise with the broad team on any given project including Marketing and Commissioning teams as well as
with all Channel 4 departments, to ensure as coherent an approach as possible.

KEY RESPONSIBILITIES AND SKILLS
• You’ll receive briefing documents from the wider team and schedule the workloads according to priorities and staff availability
• You’ll have day-to-day ownership of supporting documentation and content creation logistics.
• You’ll assist in processing and managing invoices as and when needed.
• You’ll be passionate about the fast-paced world of digital production and understand the differences between that, AFPs and traditional broadcast.
• You’ll produce regular reports for the leadership team on how we’re tracking on schedules
• You’ll be solution-focused, calm in a crisis and a voice of reason when things don’t go according to plan.
• You’ll have ideas and suggestions of how processes can be defined or improved. We’re a brand new department so you’re coming in on the ground and we’re interested to hear your ideas.
• You should be passionate about Channel 4’s output, remit and values. They come into everything we do.
• You’ll work in our Leeds HQ as part of the DCU, and in partnership with multiple other stakeholders and may be required to travel to other Channel 4 locations occasionally.

ESSENTIAL EXPERIENCE AND SKILLS

Technical & Professional Skills
• Proven experience in a similar role, especially for a digital team or agency.
• Must have a thorough understanding of processes, workflows, tools and methodologies.
• Should be a quick learner and curious about new technologies and solutions.
• Have a good understanding of digital production processes.
• Experience of using productivity tools such as Teams or Tello is preferred.

Autonomy/Judgement/Decision Making
• Should be confident in communicating at a wide variety of levels
• Able to reprioritise workloads according to changing needs
• Must be highly organised.

Managing Resources
• Will manage digital production workflows and schedules via a number of cloud-based tools.

Relationship Management
• Must be able to communicate effectively with different departments to prioritise and communicate deadlines and workflows
• Works regularly with a mixture of people from management, production teams, and third party suppliers.
• Must be collaborative in their approach.
• Must have excellent verbal and written communication.

Complexity/Problem Solving
• Faces a regular mixture of routine and non-routine problems in the role.
• Should be resilient and calm under pressure.
• Must be a proactive problem solver.

Full Role Description


Further information

Celebrating diversity is at the heart of Channel 4's purpose both on-screen and off-screen. Being different is therefore at our core - and we know that recruiting talent from diverse backgrounds encourages our workforce to be vibrant, creative and think differently. Our goal is also to be truly reflective of the makeup of society and we actively recruit from groups that are under-represented in the media sector. So we welcome difference be it ethnicity, religion, age, gender or gender identity, sexual orientation or disability.

We have won awards from Stonewall for our work on screen and in the workplace, we are a member of the Business Disability Forum, and we are signed up as a Disability Confident employer with the Department of Work & Pensions. Channel 4 also won the company National Diversity Award - 2016. At the end of 2016 Channel 4 was awarded the National Equality Standard by EY, the only company ever to be placed at the highest level 'Institutionlised Inclusion'.

We understand that disabled people might have concerns about being discriminated against if they declare their disability when applying for a job. If that's you then don't worry - we will judge you on your abilities and fit against the job description. We are happy to discuss with you any adjustments you need to give you a level playing field during recruitment and then, if you're made an offer, we can then discuss with you the adjustments you might need to get on with the job and develop your career. Furthermore we can offer a guaranteed interview to any disabled applicant who meets the essential skills or experience listed above.

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